Responding to bullying? Use a “YOU” statement to create consequences
When someone is bullying you, the person’s goal is to harm you. Telling the person you are being harmed is just going to result in more bad behavior. Ignoring bullies doesn’t work, either. The only way to stop bullying is to create negative consequences for the person doing
the bullying. Only when bullying stops being practical or enjoyable will bullies alter their behavior. When you’re the victim of bullying, though, you often feel powerless to stop it. In an ideal world the leader would create consequences for bullying. The world is rarely ideal, however.
One way to push back is to confront the person with a “You” statement, as in “What’s going on for you here?” or “You need to stop talking to me that way.” A “You” statement is a decisive action, and it can be surprisingly effective in changing the dynamic. That’s because the bully is trying to put you in a submissive role, to demand that you answer the questions to shine a scrutinizing spotlight on you. When you reply with a “You” statement, you are now taking a more active role, asking them to answer the questions, shining a scrutinizing spotlight on them.
An “I” statement invites the person to consider your perspective; an “It” statement establishes a clear boundary beyond which the other person should not go. With a “You” statement, you are talking about the bully, not yourself. People can let your statement lie or defend themselves
against it, but they are playing defense rather than offense in either case.
Here is a “cheat sheet.”